Terms & Conditions

Definitions

"Host" means any person or entity that uses the Platform to search for, inquire about, request, reserve, or book a venue, space, package, or event.

"Venue Partner" means any venue owner, operator, manager, representative, or business that lists, promotes, manages, or accepts requests for a venue through the Platform.

"Venue" means any restaurant, bar, event space, private room, semi-private space, rooftop, outdoor space, or other location listed, promoted, or made available through the Platform.

"Booking" means a reservation, event, request, hold, package purchase, minimum spend arrangement, prepaid event, deposit-based event, or other transaction facilitated through the Platform.

"Content" means any text, images, photos, videos, logos, menus, descriptions, pricing, packages, reviews, messages, or other materials submitted, uploaded, provided, or made available through the Platform.

PartyPlace's Role

PartyPlace provides a technology platform that helps Hosts discover, request, and reserve venues for group gatherings, private events, semi-private events, and related occasions.

PartyPlace is not a venue, restaurant, bar, caterer, event planner, promoter, broker, agent, or party to any agreement between a Host and a Venue Partner unless expressly stated in writing. Venue Partners are independent third parties and are solely responsible for their venues, services, food and beverage offerings, staff, licenses, permits, insurance, safety, pricing, packages, availability, policies, and compliance with applicable laws.

PartyPlace does not guarantee the quality, safety, legality, availability, suitability, or accuracy of any Venue, Venue Partner, listing, package, pricing, policy, or Booking.

Eligibility and Accounts

You must be at least 18 years old to use the Platform. If you use the Platform in connection with alcohol-related venues or events, you and your guests must comply with all applicable age restrictions, identification requirements, venue rules, and laws.

You agree to provide accurate, current, and complete information when using the Platform. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

We may suspend, restrict, or terminate your access to the Platform at any time if we believe you have violated these Terms, provided false information, engaged in fraud, misused the Platform, or created risk for PartyPlace, Venue Partners, Hosts, or others.

Venue Listings

Venue listings, descriptions, packages, pricing, photos, availability, amenities, policies, capacities, minimum spends, deposits, and other venue information are provided by Venue Partners or other third-party sources.

Venue Partners are responsible for ensuring that their listings are accurate, current, complete, and not misleading. PartyPlace may review, edit, remove, suspend, or modify listings at any time, but PartyPlace is not obligated to verify all listing information.

Hosts are responsible for reviewing all listing details, venue policies, package terms, minimum spends, deposits, cancellation policies, fees, taxes, gratuity, service charges, and other applicable terms before submitting a request or confirming a Booking.

Booking Requests and Confirmations

Submitting a request through the Platform does not guarantee a Booking. A Booking is only confirmed when the applicable Venue Partner accepts the request and any required confirmation step, payment, deposit, card authorization, or agreement is completed.

Venue Partners may accept, decline, modify, or propose alternatives to any request, including alternative dates, times, spaces, packages, minimum spends, deposits, or pricing.

Hosts are responsible for ensuring that all event details are accurate, including date, time, headcount, occasion, package, budget, special requests, and contact information. Changes to a Booking may require Venue Partner approval and may be subject to additional fees, revised pricing, or updated policies.

Fees, Payments, Deposits, and Card Authorizations

Depending on the Venue Partner and Booking type, Hosts may be required to pay or agree to one or more of the following:

• a minimum spend;
• a refundable or non-refundable deposit;
• a prepaid package;
• a per-person prepaid amount;
• a rental fee;
• a cancellation fee;
• a no-show fee;
• a card hold or authorization;
• taxes, gratuity, service charges, administrative fees, or other venue-imposed charges;
• PartyPlace service fees, if applicable.

Payment terms will be shown in the booking flow, listing, confirmation, Venue Partner communication, or other applicable materials. By submitting payment information, you authorize PartyPlace, the Venue Partner, or their payment processors to charge your payment method for applicable amounts.

Payment processing may be provided by third-party payment processors. Your use of payment services may be subject to those third parties’ terms and privacy policies.

PartyPlace may facilitate payments, deposits, card holds, cancellation charges, or other amounts on behalf of Venue Partners, but Venue Partners remain responsible for the goods, services, policies, and event experience they provide.

Cancellations, No-Shows, Refunds, and Changes

Cancellation, no-show, refund, deposit, and change policies vary by Venue Partner and Booking type. Hosts are responsible for reviewing and understanding all applicable policies before submitting a request or confirming a Booking.

Refunds, if any, are subject to the applicable Venue Partner’s policies and the terms shown at the time of Booking. PartyPlace is not responsible for issuing refunds unless PartyPlace expressly collected the applicable amount and is required to process a refund under the stated policy.

Venue Partners may have separate policies for cancellations, late arrivals, headcount changes, weather, force majeure, minimum spend shortfalls, guest conduct, damages, and other event-related issues. Any dispute regarding venue services, cancellation, refund, deposit, or event experience should be resolved directly between the Host and the Venue Partner, except where PartyPlace chooses to assist in its discretion.

Venue Partner Responsibilities

Venue Partners represent and warrant that they:

• have the authority to list and offer the Venue through the Platform;
• will provide accurate and current listing information, pricing, packages, availability, capacities, and policies;
• will honor confirmed Bookings in accordance with the applicable terms;
• will maintain all licenses, permits, insurance, approvals, and legal authority required to operate the Venue and provide the listed services;
• will comply with all applicable laws, including laws relating to alcohol service, health and safety, accessibility, taxes, labor, consumer protection, and data privacy;
• will communicate with Hosts professionally and in a timely manner;
• will not use the Platform to mislead Hosts, collect fraudulent charges, or avoid applicable PartyPlace fees.

Venue Partners are solely responsible for the services they provide, including food, beverage, staff, security, admission, guest management, capacity, deposits, refunds, taxes, gratuity, service charges, and compliance with applicable laws.

Venue Subscriptions, Promotions, and Paid Products

PartyPlace may offer Venue Partners paid products, including subscriptions, featured placements, boosted listings, premium listings, venue dashboards, website widgets, instant booking tools, promotional packages, software tools, and other services.

Unless otherwise stated in writing, paid Venue Partner products may renew automatically on a monthly, annual, or other recurring basis. By purchasing a recurring product, the Venue Partner authorizes PartyPlace or its payment processor to charge the payment method on file at the stated frequency until the subscription is canceled.

Venue Partners are responsible for reviewing the applicable price, billing frequency, renewal terms, cancellation terms, promotional period, and post-promotional pricing before purchasing. Promotional, founding partner, trial, discounted, or introductory pricing may expire or convert to standard pricing as disclosed at the time of purchase.

Venue Partners may cancel recurring products by following the cancellation instructions provided by PartyPlace or by contacting PartyPlace. Unless otherwise stated, cancellation will apply to future billing periods and fees already paid are non-refundable.

PartyPlace does not guarantee any specific number of views, clicks, inquiries, bookings, confirmed reservations, revenue, ranking position, or other results from any subscription, promotion, boost, featured placement, listing, tool, or service.

PartyPlace may modify ranking, placement, search results, display logic, product features, and promotional formats at any time.

Anti-Circumvention

Venue Partners may not use the Platform to identify, solicit, or receive Host leads and then move the Booking off-platform for the purpose of avoiding PartyPlace fees, commissions, subscriptions, or other agreed charges.

Hosts and Venue Partners may communicate directly as needed to coordinate event details. However, PartyPlace reserves the right to charge applicable fees for Bookings, leads, or requests generated through the Platform, even if final event details are completed outside the Platform, unless otherwise agreed in writing.

User Conduct

You agree not to:

• use the Platform for unlawful, fraudulent, misleading, abusive, or harmful purposes;
• submit fake, speculative, or misleading Booking requests;
• provide false payment, identity, event, or contact information;
• interfere with the operation or security of the Platform;
• scrape, copy, harvest, crawl, or extract data from the Platform without permission;
• reverse engineer or attempt to access non-public parts of the Platform;
• upload content that is infringing, defamatory, obscene, misleading, unlawful, or otherwise inappropriate;
• harass, threaten, discriminate against, or abuse other users, Venue Partners, guests, or PartyPlace personnel;
• violate venue rules, applicable laws, or event policies;
• attempt to avoid applicable fees or payment obligations.

Communications

By using the Platform, submitting a request, creating an account, or making a Booking, you agree that PartyPlace, Venue Partners, and service providers may contact you by email, phone, SMS, push notification, or other electronic means regarding your account, requests, Bookings, event details, customer support, payments, reminders, confirmations, and related services.

You may opt out of promotional communications as described in our Privacy Policy. Transactional or service-related communications may still be sent where necessary to provide the Platform.

Content License

By submitting, uploading, or providing Content to PartyPlace, including photos, videos, venue descriptions, menus, logos, packages, reviews, social media content, or other materials, you represent that you have all rights necessary to provide that Content.

You grant PartyPlace a non-exclusive, worldwide, royalty-free, sublicensable, transferable license to use, host, reproduce, display, distribute, modify, adapt, publish, promote, and create derivative works from such Content in connection with the Platform, PartyPlace’s services, and PartyPlace’s marketing.

PartyPlace may remove, edit, or decline to display Content at any time.

Intellectual Property

The Platform, including its software, design, text, graphics, branding, logos, trademarks, service marks, content, features, functionality, data, and technology, is owned by PartyPlace or its licensors and is protected by intellectual property and other laws.

You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from any part of the Platform except as expressly permitted by PartyPlace in writing.

Third-Party Services

The Platform may integrate with or link to third-party services, including payment processors, mapping tools, analytics providers, marketing platforms, messaging providers, app stores, venue websites, and other services. PartyPlace is not responsible for third-party services, and your use of those services may be subject to their own terms and privacy policies.

Alcohol, Safety, and Venue Rules

Venue Partners are solely responsible for alcohol service, age verification, security, admission, crowd control, health and safety, accessibility, and compliance with applicable laws.

Hosts and guests must comply with venue rules, applicable laws, identification requirements, age restrictions, and staff instructions. Venue Partners may deny entry, refuse service, remove guests, or cancel portions of an event where legally required or reasonably necessary for safety, compliance, or operational reasons.

PartyPlace is not responsible for injuries, illness, property damage, theft, denied entry, service issues, alcohol service, food allergies, venue conditions, guest conduct, or other incidents occurring at a Venue.

Force Majeure

PartyPlace is not liable for any failure or delay caused by events beyond its reasonable control, including weather, natural disasters, fire, flood, power outages, labor disputes, government actions, public health emergencies, terrorism, civil unrest, venue closures, technology failures, payment processor outages, or other force majeure events.

Venue Partner cancellation or refund obligations in such circumstances will be governed by the applicable Venue Partner policy and applicable law.

Disclaimer of Warranties

The Platform is provided on an "as is" and "as available" basis. PartyPlace makes no warranties, express or implied, regarding the Platform, Venue listings, Venue Partners, Bookings, availability, accuracy, quality, safety, legality, suitability, or results.

To the maximum extent permitted by law, PartyPlace disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, PartyPlace will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages arising out of or related to the Platform, Venue listings, Venue Partners, Bookings, cancellations, refunds, event experiences, or these Terms.

To the maximum extent permitted by law, PartyPlace’s total liability for any claim arising out of or related to the Platform or these Terms will not exceed the greater of the amount paid by you directly to PartyPlace for the specific Booking.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless PartyPlace, its officers, directors, employees, contractors, agents, affiliates, successors, and assigns from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• your use of the Platform;
• your violation of these Terms;
• your violation of applicable law;
• your Content;
• your Booking, event, venue, guests, services, or conduct;
• your dispute with any Host, Venue Partner, guest, or third party;
• your failure to pay applicable fees or charges.

Termination

PartyPlace may suspend or terminate your access to the Platform at any time, with or without notice, if PartyPlace believes you have violated these Terms, created risk for PartyPlace or others, failed to pay amounts owed, misused the Platform, or acted in a manner inconsistent with the Platform’s purpose.

Sections that by their nature should survive termination will survive, including payment obligations, content licenses, intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law.

Changes to These Terms

PartyPlace may update these Terms from time to time. Updated Terms will be effective when posted on the Platform or otherwise communicated. Your continued use of the Platform after updated Terms are posted means you accept the updated Terms.

Governing Law and Jurisdiction

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

Subject to any applicable dispute resolution provision, any dispute arising out of or relating to these Terms or the Platform will be brought exclusively in the state or federal courts located in New York County, New York, and you consent to the jurisdiction of those courts.

Contact Information

If you have questions about these Terms, please contact us using the form below.